File Preview

What it does

File Preview makes file links inside GoHighLevel easier to check. Hover over a file link, like a bank statement on a contact or an attachment in a conversation, and after a short pause a preview card appears with the file name and a look at the file. Click the link and the file opens in a large viewer over the page, with New tab, Download and close buttons.

It works with:

• PDFs, text and CSV files
• Images (PNG, JPG, GIF, WebP, SVG, BMP)
• Word, Excel and PowerPoint files, through Microsoft's online viewer
• Audio and video, which play in the large viewer

Why it matters

GoHighLevel stores files on contacts, opportunities and conversations, and clicking one opens it in a new browser tab, or downloads it. When you're reviewing a deal file with six documents, that's six tabs or six downloads, then tab-switching to compare them, then closing them all. For teams that review documents all day (underwriting, onboarding, claims), it adds up to a lot of clicks.

There's no native in-page preview for most file types, as of October 2026. File Preview keeps you on the contact: hover to confirm it's the right file, click to read it, close and move to the next one. If your goal is getting every file out of the account rather than reading them, see downloading all files from GoHighLevel contacts.

The hover card is the quick check: is this the right statement, the signed version, the front of the ID? If yes, click to read it properly. If no, move to the next link without having opened anything.

How it works

1. Install the Power-Ups loader line in Agency Settings › Company › Custom JS, if you haven't already.
2. Switch on File Preview on the Power-Ups page and choose which sub-accounts get it.
3. In GoHighLevel, hover over a file link. A preview card appears below it after a moment.
4. Click the link. The file opens in the in-page viewer.
5. Use New tab or Download if you need them, or close the viewer with ✕, the Esc key, or a click outside it.

Good to know

• Modifier-clicks open a new tab, the same as before. Cmd, Ctrl or Shift-click skips the viewer.
• No API calls. File Preview only works with links already on the page.
• GoHighLevel file links only. It reacts to links that point at known file types on HighLevel's file storage hosts. Other links behave normally.
• Office files use Microsoft's online viewer, which needs to be able to reach the file's link.
• Pairs with Contact Peek for reviewing deals from the Opportunities board.
• Audio and video show a placeholder in the hover card and play with controls once you click.
• Per sub-account. Like every Power-Up, you can turn it on everywhere or only in the sub-accounts that review documents.